Customer Analytics

Data Steering team of experts use an extensive range of tools and technologies to understand the targeted customers, their purchasing strategies, analyze historical attributes, and acquire useful insight into their behavior. Customer-centric tactics help better understand the consumer by digging deeply and obtaining the exact structured as well as non-structured information you need.

What do we do?

Our main motive is to enhance clien’s business results and growth by improving their customer relationship. We organize the entire statement in the consumer interaction journey and assess the perspective of every communication by combining the real-time customer analytics stack with a multichannel user’s communication area.

You don’t need to waste time and money in useless campaigns because we offer industry-leading data that allows you to focus only those consumers that give positive response and become the potential buyer.

Faster access to practical insight into customers helps discover more areas of prospect. We use machine learning tactics to find out the imperative facts within structured and unstructured data; determine risk factors, and take the best action. Our lead scoring, cross-sell and upsell strategies provide brilliant and satisfactory results with lead management endeavor.

Our customer analytics services

  1. Customer segmentation
  2. 360o customer modeling with omnichannel approach
  3. Customer lifetime value (CLV) analysis
  4. Micro-segmentation & behavioral analysis
  5. Churn analysis
  6. Customer loyalty analysis
  7. Lead scoring
  8. Customer purchasing analytics
  9. Text mining
  10. Customer retention and win back
  11. CSAT (Customer Satisfaction Analysis)

How can you benefit from our services?

The very moment we get client’s requirement we start working for their benefit with full dedication. We improve the analytics by allowing a client to accumulate, combine, and evaluate the customer data from multiple platforms in a repeatable logical workflow. Data Steering customer analytics services empower you in the following beneficial ways:

  • Meticulous insights in less time
  • Reach customers and foresee their new demands
  • Target prospects
  • Increase the effectiveness of marketing campaign
  • Maximize potential sales and ensure higher conversion rate
  • Determine at-risk users and take the best possible action
  • Boost up the operational competence

Let's get you started

Got a Project Idea? Let's Talk




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